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Customer Service

Our Team Is Here to Help

Providing exceptional customer service is a priority at BioFit. We want to ensure every customer has a pleasant experience at every touchpoint. Please reach out to any one of our dedicated customer service team members for product information, ordering assistance or any other additional needs below.

Tia Jones

Customer Service Representative

Tia joined BioFit in 2015 as a customer service representative. She enjoys working with people and spending time with her husband, children and grandchildren.

Stephen Lee

Customer Service Representative: International and Domestic

Stephen joined BioFit in 2017. He enjoys spending time with family, watching sports and staying active by working out and bicycling.

Stacy St. Clair

Customer Service Representative

Stacy joined the BioFit family in 2021. Prior to BioFit, Stacy worked in the insurance industry and legal community. She and her husband, Brad, have a son, a daughter and two very spoiled fur babies. Stacy enjoys spending time with her family, shopping, exercising and decorating.

Brad Anderson

Customer Service Supervisor and Logistics Coordinator

Brad joined BioFit in 2021, tying his background in Logistics with many years of experience in Customer Service.  He is the father of 3 daughters, enjoys home renovation projects, family time, music, and getting caught in the rain.

Amy Donaldson

Customer Service Representative

Amy joined BioFit in 2023. She enjoys spending time with her family and her Goldendoodles, watching Ohio State basketball, and crafting.

Roberta Starkey

Customer Service Representative